Flam - Terms of Use

Welcome to flamapp.com. The Terms of Use governs your usage of the website.

Please carefully go through the Terms of Use and the Privacy Policy before browsing through the website or availing services of the website. The Terms of Use, Privacy Policy and other Policies provided on the Website together form a legally binding Agreement between the Us and the User.

The domain name www.flamapp.com (hereinafter referred to as the ‘Website’) is owned and managed by Flying Flamingos India Pvt Ltd(hereinafter referred to as the “Company”). The term ‘Company’, ‘us’, ‘we’ or ‘our’ refers to Flying Flamingos India Pvt Ltd.

The term ‘User’, ‘You’ or ‘Your’ refers to any user or viewer of this website and also includes the advertising Partners of the Company.

The term ‘Third Party’ refers to any person, natural or juristic, other than Company and the User.

QUICK GLANCE AT THE TERMS OF USE :

You are expected to have read and understood these Terms of Use and other Policies provided on the Website.
The use of this Website is strictly available only for persons above the age of 14 years.
Creating an account with us is voluntary however it helps you to book and track orders.
It is your responsibility to use the services of the website judiciously and hence you should be aware of your responsibilities and obligations. Don’t break the law while using our services.
We make no warranty as to the correctness of the contents of the website.
You should ensure that you have all the rights in the images or printing content you provide us.
No cancellation fees will be charged if the order is cancelled within 2hrs of placing the order. Any refund of fees on cancellation of order post 2 hr shall be at the discretion of the company. In order to cancel, users will have to email on contact@flamapp.com.
The delivery time depends on the area you mention, usually, it is 7-10 working days. We strive to do our best to ensure fast delivery. However, please bear with us if the location is remote or is a containment zone.
If the Company reasonably believes that an account and password is being used / misused in any manner, the Company shall reserve the right to cancel access rights immediately without notice, and block access to all users from that IP address. Company reserves the right to reject any user name selected by you and/or revoke your right to any previously selected user name and give such user name to any other person or entity in Company’s sole discretion and without any liability to you. Furthermore, you shall be entirely responsible for any and all activities that occur under your account. You agree to notify the Company immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss that you may incur as a result of someone else using your password or account, however, you could be held liable for losses incurred by the Company or another party due to someone else using your account or password. If messages sent to an email address provided by you and associated with your account are returned as undeliverable or wrong addresses; Company reserves the right to terminate your account immediately with or without notice to you and without any liability to you or any third party.
You acknowledge and agree that Company reserves the right to not to publish, display the User Submissions or modify, amend or delete any User Submissions on the receipt of any complaint or review by Company on own, that the User Submissions are infringing or in violation of any applicable laws.

ACCEPTANCE OF TERMS

You are deemed to have read and agreed be bound by the Terms of Use and other Policies if you continue to browse or use this website. By accessing the website, you irrevocably accept all the terms and conditions stipulated in this Terms of Use, and agree to abide by them. If you do not agree to any of the terms or do not wish to be bound by any of the terms or any other Policy, you may choose not to use the website. In case of any queries regarding any part of this Agreement, contact us at contact@flamapp.com.

The content of the pages of this website is for your general information and use only.

We reserve the right to modify or remove any portion of the Terms of Use for any reason and the same will be notified on the website. You are expected to read the changed Policies before continuing to use the website. Your continued use of the website means your acceptance to such modification.

ELIGIBILITY

The usage and availing of the services under the Website is available only for persons above the age of 14 years and for persons who are capable of entering into contract as per the applicable Indian Laws. If you are a minor, then you should refrain from using the Website. The services of the Website may be allowed to the minors subject to the discretion of the Company, in which case, the clauses in the Terms of Use and other Policies of the website shall be binding upon the parent/guardian of such minor. If it is found that any of the aforesaid criteria is not met or violated, we reserve the right to grant or refuse access to the website and services offered there under to its new/existing users. We may collect the following information-

Name of the User
Contact Details like phone number and e-mail id
Demographic information like address, gender.
Personal Information like Birth Date, Anniversary date, details about special occasions, etc.
Personal Photographs, images and videos
Any other information termed as “Sensitive Personal Data or Information”
Any other information required to tailor the products and services to your requirements
Other Information relevant to service enquiry, customer surveys and/or offers.

USER ACCOUNT

It is not mandatory to create an account with us to browse through the Website. However, in order to avail the services of the Website, you shall be required to create an account with us by furnishing some basic information and creating the login credentials. This helps both of us to maintain and track your orders. Should the website require you to login with a User Id and password, it shall be your sole responsibility to keep the Username and Password confidential at all times. You shall be fully responsible to maintain your account information confidential all times, and you are solely responsible for all the activities under your account. We shall not be responsible for any loss or damage whatsoever caused by your breach under this term.

Your privacy is of highest priority to us. We put in our best efforts to keep your information secure and confidential. We do not trade, rent or otherwise transfer or disclose your personal information to others.

We may furnish the information collected by the user to its affiliates, including independent contractors, so as to provide services to the user under the website. Although we strives to maintain confidentiality of your information, it may be mandated during certain circumstances to disclose the information to certain independent contractors in order to improve the quality of the website, services, ensure security of data. You consent to us disclosing the information furnished by you to such affiliates and independent contractors for the intended purposes.

We may disclose the information when required by Law where such disclosure is in response to a valid order of a court or any other governmental body having jurisdiction or where such disclosure is otherwise required by Law.

INFORMATION SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable managerial procedures to safeguard and secure the information we collect online. We have in place appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and other data stored on the website.

We will not be responsible, in any manner, for breach of security, or for any actions and omissions of the third parties beyond our control including but not limited to hacking, data diddling, cyber-attacks, acts of government, breach of security and confidentiality, unauthorized access to the computer system and network, breach of encryption, amongst others.

CONTROLLING YOUR PERSONAL INFORMATION

If you wish to cancel your existing account and no longer wish to avail our services, you may make a request to Flying Flamingos India Pvt Ltd (contact@flamapp.com) and we shall delete your account from the website. However, we may retain the information until the completion of services to be provided under the website. We will not retain the information for any purposes other than the purposes for which we may lawfully use. We may also retain the information furnished by you in case you wish to revive your account on the website. We may use the information furnished by you for research, statistical analysis, business intelligence and other data analytics by maintaining the anonymity of the user. Your cancellation of the account on the website terminates your relationship with us and you will no longer be able to avail all of our services unless you either revive your account or create a new one.

COOKIES

AMENDMENTS TO THE PRIVACY POLICY

Flying Flamingos India Pvt Ltd has the discretion to update this Privacy Policy at any time, with or without advance notice. In case where there are significant changes to the terms and clauses under this Policy, the same will be notified on the website for the perusal of the Users. The Users are required to read and understand the changes made to this Policy and before continuing to use services under the website. If you have any discrepancy with respect to any of the changes to the policy, you may either choose to discontinue using the website or report to us at contact@flamapp.com. If you continue to use the website even after notice of changes being published on the website, you shall be deemed to have read, understood and agreed to changes and you are deemed to have accepted to be bound by it.

CHILDREN

Usage and registration to the Website is available only for persons above the age of 14 years. However where the services of the Website are to be availed by any minor, the same shall be strictly subject to supervision of parents/guardians. In the event that a minor uses the services of the Website, the terms of this Policy and other Policies as provided under the Website are binding on the Parents/Guardian.

FOR ADVERTISING PARTNERS

For Advertisers, it shall be mandatory to create an account with the Website by furnishing certain essential information. However, where logging in with a user Id and Password is required, it shall be your sole responsibility to maintain the confidentiality of your user name, password and other personal and sensitive data. You shall not have more than one active account on the website. Further, you are barred from selling or otherwise transferring your account to another person. In case of loss of confidential and personal information or any breach of security of your account information, inform us by sending a mail to contact@flamapp.com.

USER OBLIGATIONS

You shall ensure that the information furnished by you is true, correct and complete. We reserve the right to indefinitely suspend or terminate the User account or block access to the website in the event that we have reasonable grounds to suspect that the information furnished by you is false, inaccurate, inadequate and incomplete.The use of the services under this website shall be solely for the personal use of the user. You shall be prohibited from selling, reselling, or otherwise trading the products and services under this website or using it for commercial purposes or for profit. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.The User shall ensure to have all the necessary rights and Intellectual Property in the Content/Material provided to the Company for the purposes of availing services under this Website.While using the website, you undertake not to host, display, upload, modify, publish, transmit, update or share any information that-

Belongs to another person and to which the user does not have any right to;
Is grossly harmful, harassing, blasphemous, defamatory, obscene, is pornographic, pedophilic, libelous, invasive of another person’s privacy hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; Harm minors in any way;
Infringes patent, trademark, copyright, or other proprietary rights;
Violates any law for the time being in force;
Deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
Threatens the unity, integrity, defense security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
Impersonate another person;
Violates the terms of any of the Policies of the Website.

In addition to the above, the users further undertake not to -

Violate the terms and conditions of this Agreement;
Impersonate another person;
Reverse engineer, decipher or decompile any part of the website;
Make any unsolicited communication to other users of the website;
Intentionally submit any false, inaccurate, inadequate, fraudulent and incomplete information;
Transmit any information in any manner, including but not limited to advertisements, hyperlinks, posts, on the website which are detrimental to the interests of the Company.

DISCLAIMER

Neither we nor any of our Partners or other service providers make any kind of warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We do not make any representation or warranty, express or implied, about the services or any of the content of the website.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements

INTELLECTUAL PROPERTY

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction, in any manner, is prohibited without obtaining our prior authorization and/or from the third party owners of such content, which forms part of these Terms of Use. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements

CANCELLATION

All the services under the Website are free. Hence, even if you change your mind, go ahead and enjoy our services without cancelling. However, if you still wish to cancel the order, kindly send a mail to contact@flamapp.com within 24 hours from placing the order. No cancellation shall be entertained after 24 hours from placing order.

DELIVERY

All the products ordered through our Website shall be sent to the address mentioned in the Order during Checkout. Please give us some time to process your order and ship it to you. The approximate delivery time shall be mentioned at the time of Checkout based on the delivery address and pin code provided by you. However, in the event there is any change in the delivery time, the same will be notified to you.

LINK TO THIRD PARTY WEBSITES

From time to time, this website may contain links to other websites of interest. These links are provided for your convenience to provide further information that may interest you. They do not signify that we endorse the website(s). You may choose to stay in our website or visit the other website. However, once you have used these links to leave our site, you should note that we do not have any control over such other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

JURISDICTION

Your use of this website and any dispute arising out of such use of the website is subject to the Laws in force in India and/or Regulatory Authorities within the country of India. The place of Jurisdiction shall be exclusively in Bangalore.

GRIEVANCE REDRESSAL

We take utmost care to ensure the best in industry services to all our Users. Any grievance in spite of the best efforts of our team may be reported at contact@flamapp.com.

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